ITOptimizer—Process Design Simplified
You've taken the training, you've launched your ITSM project. Now what?
Wouldn't you like access to the same tools and techniques used by Consulting-Portal's own consultants to help accelerate your project? Introducing ITOptimizer:
ITOptimizer is a subscription based application that provides the user with the most comprehensive set of tools to start designing and managing IT Service Management processes.
Software as a Service
ITOptimizer is a highly secure application delivered over the web and hosted in a SAS70 Type II audited datacenter.
There is no software to download or install. Better yet, all upgrades and enhancements are provided to you at no extra cost. We support Internet Explorer and Firefox on both MAC and PC.
eAssessment - Baseline your processes
ITOptimizer is a great tool for measuring current process maturity and tracking improvement over time.
Pick from dozens of Assessment templates, identify the participants and send out the surveys over the internet.
All results are compiled and presented through 17 pre-built reports.
eProcess - Design your processes
ITOptimizer is the easiest way to design IT processes based on the ITIL® framework.
Choose from among 40 pre-built templates and customize to meet the needs of your business. ITOptimizer creates all your process documentation with just a few clicks. No more spending hours updating dozens of separate docs, spreadsheets, RACI charts and drawings.
eGovernance - Track process compliance
Want to maximize your investment in IT Service Management, then use ITOptimizer’s simple governance engine based on ITIL®, COBIT® and ISO20000®.
Choose your governance template, identify your governance tasks then assign them to the various process roles. eGovernance sends out email notifications then tracks compliance through detailed dashboards and reports.
Whether you are preparing for an audit or focused on Continual Service Improvement, then eGovernance is right for you.
eEducation - Learn to be a process pro!
Want to learn how to design a process or the best techniques for process assessments? Want to get your ITIL® v3 certification? All subscribers to ITOptimizer get access to instructor led virtual ITSM education - at no additional cost.
Get the power of ITOptimizer today!
To subscribe or to learn more about ITOptimizer visit us on the web at www.ITOptimizer.com.
Explore Our ITSM Services and Products
To find out more about Consulting-Portal's experienced, proven IT consultants, go to our About Consulting-Portal page.
To learn about our practical, tactical ITSM consulting services, go to our ITSM Consulting Services page.
For information about our ITIL®, IT governance and ISO 20000 training services, go to our ITSM Training section.
For ITSM podcasts, webinars and white papers, visit our ITSM News and Resources section.